There is no minimum order quantity. There is a small batch fee of $10, for all orders under 5 garments.

Often, yes. While most website listings range from S–2XL, many items are produced in larger sizes depending on the brand. You can check the core brand’s website to confirm availability or contact us and we’ll check for you.

Frequently, yes. Many items — particularly two-tone polos and contrast hoodies are available in additional colour options that are not always listed online. You can check the core brand’s catalogue on their own website or elsewhere online to see if a preferred colour is avaible in that particular product or reach out to us for confirmation. If its available elsewhere online we can supply it also, most of the time.

Unfortunately, we don’t have the capacity to hold all items in stock or facilities for in-person fittings. We recommend: Trying the garment at a local retailer if available Requesting a fit guide (being added to all products soon) Ordering one item as a test piece before committing to a bulk order Reach out and ask if that product is true to size or if ordering a size up or down is recommended for a true fit. We do not offer refunds once orders are printed for incorrect size, however if this does happen, reach out and we may be able to assist with a discounted replacement.

On each product page, you’re given the option to select standard placement or custom placement. Standard placement is based on aprox 100mm max width front left chest and aprox 300mm max width centre upper back. This covers most orders. Standard placement is included in the pricing. Example of standard placement with a rectangular based logo: Example of standard placement with a circle or square based logo: We also offer custom placement where you can explain in the notes section provided anything other than standard placement that you are wanting, this could include sleeve prints, large front logos, 2 front chest logos and so-on. Custom placement orders may be charged extra if you add extra logos. For instance if you choose to add printing to both sleeves on your hoodies you will be sent an quote/invoice for the added work after checkout, commonly $10 per added logo. If you are unhappy with the added fee you can cancel and get a full refund before mock up approval. All placement choices are confirmed visually in a digital mockup similar to those pictured above with your logo before production begins. We base placements off industry standard guidelines on alignment, this will be displayed on your mock up graphic that you receive via email within 24 hours of checkout. You can make changes to the mock up such as "make the front logo a little larger" or "move the back logo down slightly" once we get it to your liking we progress onto production. Once you approve the mock up this is exactly how it will be printed.

Yes, absolutely. You’re not limited to the products shown on our website. If you have specific garments you’d like printed, simply email the details to info@onsiteworkwear.com.au and we’ll let you know what’s possible. We can either source the garments you have linked to us and quote with printing, or you are welcome to drop off garments or post items in to our work shop in Hoppers Crossing, west side of Melbourne, Victoria.

On each product page there is an upload button just above the add to cart button. Simply click the upload file button and select your logo file/s from your phone or computer. This will then link your selected logo to that specific product in your cart and your order. The file uploader functions great and allows more than 1 logo upload as well as editing features and ability to add notes. All orders are confirmed via a mockup graphic prior to printing so don't stress if you need changes or if you accidentally uploaded the wrong file.

We accept all file types and logo images. Our graphic team cleans and converts files prior to printing. In many cases, we can even work from a reasonable smartphone screenshot. We remove solid backgrounds, clean pixelation and re-size with 100% visual clarity. Extremely low-quality or heavily pixelated images may be knocked back, however to date, we have not had a file we couldn’t work with. If you do have proper files, and to save time in processing.. We prefer .pdf files with transparent background. Or even .svg or .png is also suitable

Online orders take up to 8-10 business days to be shipped. These are general time frames as suppliers can be delayed out of our control. We strive for the fastest delivery times possible and notify on any delays if there are any (rare). If you require fast as possible turnaround we recommend ordering only AS Colour items. Or emailing us your order and paying via quote to save online processing times.

Yes we are generally happy to provide a discount on orders over 25 pieces. For bulk order enquiries reach out to us on instagram (@onsite.workwear) or via email info@onsiteworkwear.com.au and we will be happy to assist and quote.

We use Direct To Film digital prints. stretchy, durable prints that fuse into your fabrics fibres. They create high resolution prints with vibrant colours and sharp edges. It's the newest technology in garment printing. Our DTF prints are commonly matt finish, some colours and fabrics can cast a very slight shine. Unlike screen printing they do not split or crack, they are designed to stretch with your fabric and unlike embroidery they don't get stitches that come loose. We do not provide embroidery services, we prefer the clarity and versatility of digital prints as most clothing decoration is heading this way with new technology and great durability with modern print methods.

Yes this is welcome and this will in-fact generally speed up your order's turnaround time. To place a manual order we need a list of clothing items with colours and sizes & your a copy of your logo. We are always happy to recommend products that are popular and suitable to your industry if you are struggling to decide.

Most orders are completed and dispatched from our Melbourne workshop within 5-7 business days. Please allow up to 10 business days total turnaround time including delivery for most orders depending on availability and processing times. If we need to spend time fixing your logo file this may cause delays also. Typical dispatch times: AS Colour: 4-5 business days Onsite Original, Winning Spirit, JB's Wear (over $350 worth), Biz Collection, American Apparel, Thread Lab, Gildan: 6 business days All other brands: up to 10 business days. We then ship from our Melbourne workshop daily so add on: Victoria: 1-2 business days NSW & SA 2-3 business days WA: 2-4 business days We bundle your order and ship as one package so if you have multiple brands allow for whichever is the highest dispatch time. If receiving your order as fast as possible is of outmost importance consider adding a note telling us to skip sending you a mock to save that part of the process. For the fastest possible turnaround times we recommend emailing your order to info@onsiteworkwear.com.au (product names, sizes & colours) and paying via our quote system that will be emailed back to you within hours. This saves online payment landing times and often speeds up the total process by 1-2 business days. We constantly strive for quickest possible turn around times. Feel free to contact us regarding concerns, questions or for an accurate estimate on your order.